Frank, I just sent you a longer email as well but in short, I want you to know your purchase is covered by our guarantee. Happy to refund you or exchange the product as I suspect the unit you received may be out of spec. You mentioned better prices can be found on other websites. I’d like to understand that as well as our kits are covered by a price guarantee. Any better price on a comparable kit and we’ll match it. This specific product, the TQ and shears pouch is unique to us. Nobody else has the exact product because we dictate all the specs to the manufacturer and while there may be things that are very similar ours are unique to us.
